We
offer a worldwide training service to assist customers in operating all
of our bricking and demolition machines. Our expert staff is on call to
help install, operate, and maintain everything we sell, and to offer advice
on how to make your refractory process easier and more efficient.
Training Service Rates (2003)
Bricking Solutions Co. (BSC) provides field service, technical
supervision for installation/set-up and training on BSC equipment, when
requested by the customer, at the following rates and conditions:
Travel and living expenses are in addition to the above rates,
which include:
-
Air travel - Coach within the Continental U.S. and Business Class
outside of the Continental U.S.
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Hotel
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Car rental or any required means of transportation.
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Meals
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Laundry (if service contract exceeds one week).
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Gratuities (reasonable to customs/expectations of locale).
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Parking
-
Any other unidentified personal expenses incurred by Field Service
technicians that are required to perform completion of customer
request (i.e. purchase of tools, parts, supplies, etc.). Any other
out-of-pocket expenditures necessary to BSC Representative to complete
the assigned task (i.e. rental or purchase of special tools, parts,
equipment, supplies, outside labor, etc.).
Notes:
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A per diem rate per person will be determined and agreed to by
both the customer and BSC prior to the acceptance of the field service
contract. This rate varies according to geographic location.
-
The preceding rates are based on portal-to-portal travel which
is from the time BSC personnel leaves BSC's offices until the time
they return.
-
Travel time will be charged at a straight time hourly rate for
all actual travel even if the travel time exceeds eight (8) hours,
or occurs on Saturday or Sunday.
-
While on a field service contract, the customer will be charged
a minimum of eight hours per day, per person for weekdays and minimum
of four (4) hours per person if they are required to work on the
weekends. The customer will not be charged the labor rate for Saturdays
and Sundays unless BSC personnel work these days; however, the customer
will be charged the per diem rate which is the hotel and living
expenses for these hold-over days.
Rates are subject to price change. Contact
or call Bricking Solutions, Monroe, WA USA at (425) 483-1133, for verification
of the above rates.
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